Domestic Shipping:

WE OFFER FREE SHIPPING ANYWHERE IN INDIA Please allow 1-3 working days for your order to be dispatched. Normally orders placed before 1pm on a business day, we aim to ship the same day, providing card security checks are complete, payment received and stock availability is confirmed. Orders placed after 1pm will be shipped the next business day. Orders Received on Sunday or during Holidays are dispatched the following Monday or next working day. During busy times, such as holiday periods, there can be processing and shipping delays.

The orders cannot be shipped to PO boxes or military addresses. Rural domestic addresses require one or more additional days to deliver.  Domestic customers are responsible for any OCTOROI Duty charged by your state government. We are unable to predict which shipments will be assessed these fees or the amount of the fee that may be charged. In cases of refusal, return service costs will be assessed.

Tracking: e-mail containing your package tracking information will be sent after shipment.

Please mail us at trade@PatolaHouse.com  if any queries. 

Cancellation of Order by User

• Cancellation of order within 6 hours without penalty, except the 4% Bank Charges on purchase value.

Cancellation of order is not possible for the products which are altered as per your specifications. After placing an order, customer can only cancel the order if the order state is showing as "pending" under Order History. Cancellations have to be made within (maximum) 6 Hours of placing an order. For canceling your order, you will have to get in touch with our Customer Support Team by sending an email giving your Order Number during working hours.

General Scenario.

In case we receive a cancellation e-mail and till that time the order has already been "processed" by us, the order cannot be canceled. {www.amukti.in  has complete right to decide whether an order should be cancelled or not. Also, the customer agrees not to dispute the decision made by  www.amukti.in and accept www.amukti.in decision regarding the cancellation of your order place with us.
 
Cancellation of Order by  www.PatolaHouse.in

www.PatolaHouse.in reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The 100% payment shall be refunded and the User shall be informed of the same.

If a non-delivery or late delivery occurs due to a mistake by the User (i.e. wrong or incomplete name or address or recipient not available or any other related reason) any extra cost spent by www.PatolaHouse.in  for re-delivery shall be claimed from the User.

•   Though we strive to give you a great customer experience each time you shop with us, if at all you are not 100% satisfied with your purchase, you can return your Order for a full refund of paid price. However, you must understand that we can't bear a loss either; so return of products will be accepted only if the products are returned in a saleable condition with the tags intact and in their original packaging, in an unwashed and undamaged condition within 7 days from date of delivery.